Faq
FAQs
1. How do I activate my Apollo eSIM?
Simply scan the QR code provided after purchase and follow the on-screen instructions. Your eSIM will be ready to use in seconds. For physical SIMs, insert the card and follow the activation steps in our homepage guide
2. Which devices are compatible with Apollo eSIM?
Apollo eSIM works with most modern eSIM-enabled smartphones, tablets, and wearables. Check our compatibility list for details
3. Can I switch between eSIM and physical SIM?
Yes! You can choose either option based on your preference. Our network management ensures seamless connectivity on both.
4. How do I check my data usage?
You can monitor your remaining data through the Apollo eSIM app or your device’s settings
5. What if I have network issues abroad
Check the coverage map for your location and ensure network switching is enabled. If the problem persists, contact our 24/7 support team.
6. How can I upgrade or change my plan?
You can upgrade or modify your plan via the Apollo eSIM app or account dashboard instantly.
7. Are there hidden fees or roaming charges
No. All plans are transparent and prepaid, with no unexpected roaming costs.
